Project Manager

Hi, I’m Maryela Penate, an IT project manager in San antonio, TX, USA

I offer over 9 years of experience driving complex initiatives across diverse industries, including Fintech, Aviation, and Healthcare. I specialize in end-to-end project delivery, cross-functional alignment, and process optimization.

I am adept at translating high-level business goals into efficient workflows, I build the scalable, high-performing operational frameworks that allow teams and technology to thrive.

Hi, I’m Maryela Penate, an IT project manager in San antonio, TX, USA

I am adept at translating high-level business goals into efficient workflows, I build the scalable, high-performing operational frameworks that allow teams and technology to thrive.

See my works

Contact Me

Available for work

Certifications

Professional Scrum Master I (PSM I)

Professional Scrum Product Owner I (PSPO I)

Certified Lean Six Sigma Green Belt (CSSC)

Graduate Certificate in Project Management

Certifications

Professional Scrum Master I (PSM I)

Professional Scrum Product Owner I (PSPO I)

Certified Lean Six Sigma Green Belt (LSSGB)

Graduate Certificate in Project Management

Certifications

Professional Scrum Master I (PSM I)

Professional Scrum Product Owner I (PSPO I)

Certified Lean Six Sigma Green Belt (LSSGB)

Graduate Certificate in Project Management

PROJECTS

Projects

A range of projects demonstrating how I turn ideas into functional experiences

Years experience

Total projects

$740.5K

Cumulative budget

Industry

FinTech

Cumulative bud

$380,000

Total projects

Industry

FinTech

Cumulative bud

$380,000

Total projects

Industry

Aviation

Cumulative bud

$210,000

Total projects

Industry

Aviation

Cumulative bud

$210,000

Total projects

Industry

Healthcare

Cumulative bud

$86,000

Total projects

Industry

Healthcare

Cumulative bud

$86,000

Total projects

Industry

Events

Cumulative bud

$64,500

Total projects

Industry

Events

Cumulative bud

$64,500

Total projects

EXPERIENCE

Where I’ve Worked

A summary of my professional journey and the impact I’ve made

Digital Technical Program Manager (DTPM) — USAA (Contractor)

2026 — Present

Direct a complex, multi-initiative digital messaging program from inception through delivery, orchestrating project schedules, roadmaps, and multi-million dollar budgets to achieve broad strategic goals.

Drive cross-functional collaboration across product, design, marketing, and engineering teams to translate complex business requirements into actionable project plans.

Manage end-to-end project workflows and daily stand-ups utilizing Jira Workflow Management (JWM), maintaining high stakeholder engagement and proactive risk mitigation.

Lead enterprise-scale design operations and experience optimization initiatives focused on member communications across banking and payments experiences.

Coordinate cross-functional delivery efforts across UX, product, engineering, compliance, CMS, and content strategy teams to ensure successful execution of complex messaging initiatives.

Facilitate Agile ceremonies including stand-ups, backlog refinement, dependency management, and delivery tracking using Jira and JWM.

Partner with stakeholders to define business and design requirements while aligning delivery timelines, compliance controls, and operational priorities.

Create and maintain end-to-end journey maps to identify friction points and opportunities to simplify member experiences.

Leverage analytics and reporting metrics including CTA engagement, opt-out rates, and communication performance to guide optimization strategies and improve operational effectiveness.

Drive organizational alignment through stakeholder presentations, working sessions, and cross-functional facilitation efforts.

IT Project Manager II — San Antonio International Airport (Contractor)

2024 — 2025

Led cross-functional teams in planning, tracking, and facilitating project activities using Agile (Scrum, Kanban) and traditional methodologies.

Developed comprehensive project plans, identified interdependencies, and managed critical paths across multiple projects and platforms.

Negotiated project budgets, provided accurate estimations, and implemented resource allocation strategies.

Designed and implemented risk mitigation plans and systems to proactively address project roadblocks.

Delivered multiple complex enterprise projects concurrently, ensuring on-time and within-budget completion.

Provided work direction, prioritization, and performance feedback to Agile teams, fostering a high-performing and collaborative environment.

Facilitated project kickoff meetings, daily stand-ups, and clear communication of roles and expectations.

Collaborated with sponsors, product managers, and stakeholders to align project goals with business objectives.

Mentored and coached IT team members in delivery management best practices.

Implemented lessons learned to improve future project execution and team performance.

IT Project Manager II — San Antonio International Airport (Contractor)

2024 — 2025

Led cross-functional teams in planning, tracking, and facilitating project activities using Agile (Scrum, Kanban) and traditional methodologies.

Developed comprehensive project plans, identified interdependencies, and managed critical paths across multiple projects and platforms.

Negotiated project budgets, provided accurate estimations, and implemented resource allocation strategies.

Designed and implemented risk mitigation plans and systems to proactively address project roadblocks.

Delivered multiple complex enterprise projects concurrently, ensuring on-time and within-budget completion.

Provided work direction, prioritization, and performance feedback to Agile teams, fostering a high-performing and collaborative environment.

Facilitated project kickoff meetings, daily stand-ups, and clear communication of roles and expectations.

Collaborated with sponsors, product managers, and stakeholders to align project goals with business objectives.

Mentored and coached IT team members in delivery management best practices.

Implemented lessons learned to improve future project execution and team performance.

IT Project Manager — IBC Bank

2020 — 2023

Led a digital banking program with 18 interconnected projects, enhancing online platforms and operational efficiency.

Managed project budgets exceeding $8 million, consistently delivering within scope, time, and budget.

Oversaw conversion of 175 branches to a new Teller application, ensuring smooth transitions and minimal disruption.

Lead enterprise-scale design operations and experience optimization initiatives focused on member communications across banking and payments experiences.

Coordinate cross-functional delivery efforts across UX, product, engineering, compliance, CMS, and content strategy teams to ensure successful execution of complex messaging initiatives.

Facilitate Agile ceremonies including stand-ups, backlog refinement, dependency management, and delivery tracking using Jira and JWM.

Partner with stakeholders to define business and design requirements while aligning delivery timelines, compliance controls, and operational priorities.

Create and maintain end-to-end journey maps to identify friction points and opportunities to simplify member experiences.

Leverage analytics and reporting metrics including CTA engagement, opt-out rates, and communication performance to guide optimization strategies and improve operational effectiveness.

Drive organizational alignment through stakeholder presentations, working sessions, and cross-functional facilitation efforts.

IT Project Manager — IBC Bank

2020 — 2023

Led a digital banking program with 18 interconnected projects, enhancing online platforms and operational efficiency.

Managed project budgets exceeding $8 million, consistently delivering within scope, time, and budget.

Oversaw conversion of 175 branches to a new Teller application, ensuring smooth transitions and minimal disruption.

Lead enterprise-scale design operations and experience optimization initiatives focused on member communications across banking and payments experiences.

Coordinate cross-functional delivery efforts across UX, product, engineering, compliance, CMS, and content strategy teams to ensure successful execution of complex messaging initiatives.

Facilitate Agile ceremonies including stand-ups, backlog refinement, dependency management, and delivery tracking using Jira and JWM.

Partner with stakeholders to define business and design requirements while aligning delivery timelines, compliance controls, and operational priorities.

Create and maintain end-to-end journey maps to identify friction points and opportunities to simplify member experiences.

Leverage analytics and reporting metrics including CTA engagement, opt-out rates, and communication performance to guide optimization strategies and improve operational effectiveness.

Drive organizational alignment through stakeholder presentations, working sessions, and cross-functional facilitation efforts.

Program Coordinator & Business Development Manager — Omega International Group

2017 — 2020

Launched two distinct programs (elder care and children’s ESL) within 8 months, demonstrating rapid execution and effective delivery.

Led market analysis, vendor selection, and contract negotiations, securing favorable terms and budget alignment.

Served as primary liaison between US and China-based teams, managing vendor relationships and ensuring seamless communication

Lead enterprise-scale design operations and experience optimization initiatives focused on member communications across banking and payments experiences.

Coordinate cross-functional delivery efforts across UX, product, engineering, compliance, CMS, and content strategy teams to ensure successful execution of complex messaging initiatives.

Facilitate Agile ceremonies including stand-ups, backlog refinement, dependency management, and delivery tracking using Jira and JWM.

Partner with stakeholders to define business and design requirements while aligning delivery timelines, compliance controls, and operational priorities.

Create and maintain end-to-end journey maps to identify friction points and opportunities to simplify member experiences.

Leverage analytics and reporting metrics including CTA engagement, opt-out rates, and communication performance to guide optimization strategies and improve operational effectiveness.

Drive organizational alignment through stakeholder presentations, working sessions, and cross-functional facilitation efforts.

Program Coordinator & Business Development Manager — Omega International Group

2017 — 2020

Launched two distinct programs (elder care and children’s ESL) within 8 months, demonstrating rapid execution and effective delivery.

Led market analysis, vendor selection, and contract negotiations, securing favorable terms and budget alignment.

Served as primary liaison between US and China-based teams, managing vendor relationships and ensuring seamless communication

Lead enterprise-scale design operations and experience optimization initiatives focused on member communications across banking and payments experiences.

Coordinate cross-functional delivery efforts across UX, product, engineering, compliance, CMS, and content strategy teams to ensure successful execution of complex messaging initiatives.

Facilitate Agile ceremonies including stand-ups, backlog refinement, dependency management, and delivery tracking using Jira and JWM.

Partner with stakeholders to define business and design requirements while aligning delivery timelines, compliance controls, and operational priorities.

Create and maintain end-to-end journey maps to identify friction points and opportunities to simplify member experiences.

Leverage analytics and reporting metrics including CTA engagement, opt-out rates, and communication performance to guide optimization strategies and improve operational effectiveness.